Privacy Policy This Privacy Policy discloses the privacy practices for www.sportschange.com, www.oscpt.com, and www.vitalityfitnessoc.com. It applies to all information collected by our websites, SMS campaigns, and other direct interactions with our business. By using our services, you agree to the collection and use of information in accordance with this policy.
Types of Personal Information Collected
We collect various types of personal information from consumers, including but not limited to:
Name
Contact details (phone number, email, mailing address)
Location data
Browsing history (collected via cookies and website analytics)
Medical history and treatment information (as applicable for physical therapy and wellness services)
Payment and billing information (if applicable)
Communications preferences
Utilization of This Information
We use collected information to:
Respond to inquiries and provide requested services
Schedule and manage appointments
Communicate via email, SMS, or phone regarding services, promotions, or policy changes (unless you opt out)
Improve user experience and personalize content
Process transactions
Conduct market research and service improvements
Comply with legal and regulatory requirements
Practices for Sharing This Information
We do not share phone numbers obtained for SMS consent with any third party or affiliate company for marketing purposes. We may share other personal information only under the following circumstances:
With service providers necessary to fulfill a request (e.g., processing insurance claims, coordinating care with referring physicians, appointment reminders via SMS)
If legally required or in response to valid legal processes
In cases of mergers, acquisitions, or business transfers where information must be shared with the acquiring entity
SMS Communications and TCR Compliance
By providing your phone number, you consent to receive SMS messages related to appointment reminders, health and wellness updates, promotional offers, and clinic updates. Message frequency is estimated to be 1x per day. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message or contacting us directly.
SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
Upon consenting to receive text messages from Change Sports Physical Therapy Institute (DBAs: Orthopaedic and Spine Care Physical Therapy and Vitality Fitness OC), you may receive communications related to appointment scheduling, wellness updates, promotional offers, and reminders.
Message Frequency
Our SMS message frequency is estimated to be 1x per day across all users.
Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method
Customers may opt-in for SMS messaging from Change Sports Physical Therapy Institute (DBAs: Orthopaedic and Spine Care Physical Therapy and Vitality Fitness OC) verbally during a call initiated through our website (www.sportschange.com, www.oscpt.com, www.vitalityfitnessoc.com). During the call, customers will be asked: “Do you agree to receive texts from Change Sports Physical Therapy Institute (DBAs: Orthopaedic and Spine Care Physical Therapy and Vitality Fitness OC)? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://sportschange.com/privacy-policy/.” This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.
Opt-out
Customers can opt-out of SMS messaging from Change Sports Physical Therapy Institute (DBAs: Orthopaedic and Spine Care Physical Therapy and Vitality Fitness OC) by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.
Standard Messaging Disclosures
Messaging frequency is 1x per day.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at www.sportschange.com, www.oscpt.com, or www.vitalityfitnessoc.com.
Your Access to and Control Over Information
You may opt out of any future communications from us at any time. You have the right to:
See what data we have about you
Request corrections to any data we have about you
Request deletion of your data, subject to legal and medical record retention requirements
Express concerns regarding the use of your data
You can make such requests by contacting us via the email address or phone number listed below.
Security Measures
We take precautions to protect your personal information. Sensitive information (such as payment details) is encrypted and securely transmitted. You can verify this by looking for a closed lock icon in your browser or “https” in the web address.
While we protect information transmitted online, we also safeguard data offline. Only employees who need information for specific job functions (such as billing, scheduling, or patient care) have access to personally identifiable data. Our servers and storage systems are maintained in a secure environment to prevent unauthorized access.
Updates to This Privacy Policy
Our Privacy Policy may change periodically, and any updates will be posted on this page. Continued use of our services after changes to this policy constitutes acceptance of the revised terms.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us: Phone: (714) 902-9349 Email: info@sportschange.com
